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When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
The system was redesigned in 1981 to use a database, the SMS/800 service management system, which could direct any toll-free number to any destination based on various conditions; number prefixes remained tied to specific carriers until a RespOrg (responsible organization) structure was introduced in 1993 (US) and 1994 (Canada) to allow ...
Every toll-free telephone number is managed individually by a RespOrg. There are approximately 350 RespOrg services, [citation needed] ranging in size from large incumbent local exchange carriers (ILECs) to small companies that control only a few numbers. All RespOrgs operate under the same tariff and are required to follow specific guidelines ...
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A feature group, in North American telephone industry jargon, is most commonly used to designate various standard means of access by callers to competitive long-distance services. They defined switching arrangements from local exchange carriers central offices to interexchange carriers .
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