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This morning, we published the Root Cause Analysis (RCA) detailing the findings, mitigations and technical details of the July 19, 2024, Channel File 291 incident.
In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...
The artificial depth of the fifth why is unlikely to correlate with the root cause. The five whys is based on a misguided reuse of a strategy to understand why new features should be added to products, not a root cause analysis. To avoid these issues, Card suggested instead using other root cause analysis tools such as fishbone or lovebug diagrams.
The 19 July update was an instance of a template that was tested and released in March 2024 as part of an update to the Falcon Sensor software. This new instance, Channel File 291, passed validation due to a bug in CrowdStrike's content verification software.
Root Cause Analysis Solver Engine (informally RCASE) is a proprietary algorithm developed from research originally at the Warwick Manufacturing Group (WMG) at Warwick University. [ 1 ] [ 2 ] RCASE development commenced in 2003 to provide an automated version of root cause analysis , the method of problem solving that tries to identify the root ...
One of the thinking processes in the theory of constraints, a current reality tree (CRT) is a tool to analyze many systems or organizational problems at once. By identifying root causes common to most or all of the problems, a CRT can greatly aid focused improvement of the system.
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