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Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.
The product suite was later named Oracle Cloud CX. By 2021, Oracle CX had been combined with Oracle Data Cloud and became Oracle Advertising and Customer Experience (CX). [5] In 2006, Oracle purchased Siebel Systems, [6] [7] and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. [8]
Oracle Cloud is available as a public cloud (Oracle-managed regions); to selected government agencies as an Oracle-managed government cloud in the United States (with FedRAMP High and DISA SRG IL5 compliance) and United Kingdom; and as a "private cloud" or "hybrid cloud" as an Oracle-managed database-only service or full-service dedicated ...
Oracle Intelligent Advisor continues to be available as an on-premise offering (known as private cloud) and as a public cloud solution. Web Service and generic connectors provide integration interfaces for applications or platforms using JSON and XML , enabling them to be the source of input data and the target of the results of the automated ...
The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [ 14 ] The first open-source CRM system was developed by SugarCRM in 2004.
Exadata Cloud@Customer [5] is a hybrid cloud (on-premises) deployment of Exadata Database Service. Starting December, 2023, Exadata Database Service became available for Microsoft Azure, Google and AWS public clouds within the Oracle Database@Azure , Oracle Database@Google Cloud and Oracle Database@AWS multicloud partnerships .
Oracle Cloud Platform provides both Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). The infrastructure is offered through a global network of Oracle managed data centers. Oracle deploys their cloud in Regions. Inside each Region are at least three fault-independent Availability Domains.
Oracle Cloud HCM is a full-stack suite of native cloud-based applications for recruiting and talent workforce management. [ 2 ] [ 3 ] The SaaS offering [ 4 ] is designed to provide support in one platform for employees and organizations during an employee's entire career, from hiring to career development to retiring.