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3-1-1 is an easy-to-remember telephone number that connects customers with highly-trained Customer Service Representatives ready to help you with non-emergency City government matters. Just dial 3-1-1 or (504) 539-3266.
Check the status of your NOLA-311 service request by providing your request number or the address where service was requested.
Service Request Types. The list below shows what types of non-emergency services can be requested online or by dialing 3-1-1. Click on each service type for more details. ROADS/DRAINAGE. Pothole, subsidence and road shoulder repairs on city-owned streets.
NOLA 311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience. Request service and information. Roads/Drainage; Traffic Signals/Signs/Striping/Streetlights
nola 311 Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience. Request service and information
Service requests via the website or JAZZ chatbot may be entered 24/7. ALWAYS DIAL 9-1-1 IN CASE OF POLICE, FIRE OR MEDICAL EMERGENCY.
New Orleans residents, businesses or tourists wishing to get non-emergency information or request services pertaining to NOLA government may call. If calling from within Orleans Parish, you can simply dial 3-1-1 or (504) 658-2299.
In addition to calling 3-1-1 to submit a non-emergency request, New Orleans citizens may also submit a service request on the NOLA-311 website or reach out to us through the NOLA-311 Facebook, Twitter or Instagram pages.
Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience. Request service and information Roads/Drainage
A new maintenance dashboard that tracks 311 requests allows New Orleans residents to see what problems have already been reported and whether any progress has been made toward resolving them.