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The Work System Theory (WST) and Work System Method (WSM) are both forms of socio-technical systems but in the form of work systems. Also, the Work System Method encourages the use of both socio-technical ideas and values when it comes to IS development, use and implementation. [20]
Organizational network analysis (ONA) is a method for studying communication [1] and socio-technical networks within a formal organization. This technique creates statistical and graphical models of the people, tasks, groups, knowledge and resources of organizational systems.
Sociotechnology is an important part of socio-technical design, which is defined as "designing things that participate in complex systems that have both social and technical aspects". [3] The term has been attributed to Mario Bunge. [4] He defines it as a grouping of social engineering and management science. [5]
The concept of Digital Business Ecosystem was put forward in 2002 by a group of European researchers and practitioners, including Francesco Nachira, Paolo Dini and Andrea Nicolai, who applied the general notion of digital ecosystems to model the process of adoption and development of ICT-based products and services in competitive, highly fragmented markets like the European one [8] [9].
The cell phone is an example of the social shaping of technology (Zulto 2009). The cell phone has evolved over the years to make our lives easier by providing people with handheld computers that can answer calls, answer emails, search for information, and complete numerous other tasks (Zulto, 2009).
There is a Social Enterprise Systems Engineering V-model, in which two or more social elements are established based on the system engineering framework—for example, more social interface analysis that reviews stakeholders' requirements, and more activities and interactions between stakeholders to exchange opinion. [21]
For example, an information system might provide information for a non-overlapping work system, as happens when a commercial marketing survey provides information to a firm's marketing managers In other cases, an information system may be an integral part of a work system, as happens in highly automated manufacturing and in ecommerce web sites.
Socio-technical systems are part of a comprehensive theoretical framework called Open Systems Theory (OST). Two of Emery's and Trist's key publications were: "The Causal Texture of Organisational Environments" (1965) [9] and "Towards a Social Ecology" (1972). These publications are the groundwork on which Fred Emery developed OST. [10]