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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  3. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

  4. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...

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  6. List of words having different meanings in American and ...

    en.wikipedia.org/wiki/List_of_words_having...

    closed car having two or (usu.) four doors, a front and rear seat and a separate boot/trunk (US: sedan) (saloon bar) posh bar within a pub or hotel passengers' lounge on a liner or luxury train (US approx.: parlor car) officers' dining room on a merchant ship bar, especially in the American Old West. bar that serves only spirits and no food

  7. Phone etiquette 101: When it’s rude to be on speaker — and ...

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    Turn your phone off for important conversations and moments. You want to be present for these moments. If you’re using your phone as a camera, at least put it in airplane or Do Not Disturb mode.

  8. How To Politely End A Conversation With A Guest At Your Wedding

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  9. Bellhop - Wikipedia

    en.wikipedia.org/wiki/Bellhop

    The name bellhop is derived from a hotel's front-desk clerk ringing a bell to summon a porter, who would hop (jump) to attention at the desk to receive instructions. It is short for bell-hopper, and the word's first known use was in 1897.