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In addition, Spectrum pledged to give customers credits when the company’s customer service doesn’t live up to its promises, or for internet outages that are out of the customer’s control ...
Spectrum also said it will offer 500 Mbps service for as low as $30 a month when bundled with two lines of mobile phone or video services. The changes are going into effect this week, according to ...
Spectrum is the trade name of Charter Communications. The name is widely used by both market consumers and commercial businesses. Services that Spectrum offers include cable television, internet access, internet security, managed services, mobile phone, and unified communications. The Spectrum brand name was first introduced in 2014. Prior to ...
In June 2018, the New York Public Service Commission fined Charter $2 million for failing to meet obligations it agreed to as conditions of its acquisition of Time Warner Cable. Charter was required to expand broadband service to at least 145,000 unserved or underserved residential units over four years, with a minimum of 36,250 new units per-year.
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Time Warner Cable charged a modem lease fee what was $10/month and offered free WiFi with their service if requested in lieu of what Spectrum does today, what is giving the modem for free and charging $5/month for WiFi service. For Time Warner Cable, customers could purchase their own modem to alleviate that charge, along with today, Spectrum ...