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A digital bank represents a virtual process that includes online banking, mobile banking, and beyond. As an end-to-end platform, digital banking must encompass the front end that consumers see, the back end that bankers see through their servers and admin control panels, and the middleware that connects these nodes.
By 2018, the number of digital banking users in the U.S. reached approximately 61 percent. [8] The penetration of online banking in Europe has been increased as well. In 2019, 93 percent of the Norwegian population access online banking sites, which is the highest in Europe, followed by Denmark and Netherlands. [9]
Data is sourced from the World Bank's Global Financial Inclusion database. In the table below, usage is defined as the percentage of people who had non-SMS mobile banking transactions in the previous three months. Data is sourced from Bain and Research Now, along with GMI NPS surveys in 2012.
M-banking [17] is defined as “a feed where the consumer communicates with a bank using a mobile device, such as a mobile phone or personal digital assistant. In that sense, it can be seen as a subset of electronic banking and an extension of internet banking with its own unique characteristics (Laukkanen & Pasanen, 2008).
CIMB Bank Philippines was established in December 2018 and officially launched in 2019 as an all-digital banking presence. Its mobile app is called OCTO and users are able to open their accounts and manage transactions through the platform. CIMB was awarded the Best Digital Bank 2021 by the Global Banking and Finance Review. [13]
Neobanks in India typically offer a range of financial services, including savings accounts, current accounts, debit and credit cards, and other banking services. They focus on providing a seamless and user-friendly digital banking experience to a younger audience, with features like instant account setup, easy money transfers, and expense ...
The Digital Euro is the project of the European Central Bank (ECB), decided in July 2021, for the possible introduction of a central bank digital currency (CBDC). The aim is to develop a fast and secure electronic payment instrument that would complement the Euro for individuals and businesses in its existing form as cash and in bank accounts ...
Electronic bill payment is a feature of online, mobile and telephone banking, similar in its effect to a giro, allowing a customer of a financial institution to transfer money from their transaction or credit card account to a creditor or vendor such as a public utility, department store or an individual to be credited against a specific account.