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Social perception (or interpersonal perception) is the study of how people form impressions of and make inferences about other people as sovereign personalities. [1] Social perception refers to identifying and utilizing social cues to make judgments about social roles, rules, relationships, context, or the characteristics (e.g., trustworthiness) of others.
By utilizing such behaviors, those who partake in impression management are able to control others' perception of them or events pertaining to them. Impression management is possible in nearly any situation, such as in sports (wearing flashy clothes or trying to impress fans with their skills), or on social media (only sharing positive posts).
The workplace in general can be a stressful environment, so a negative way of coping with stress or an inability to do so can be particularly damning. Workplace bullies may have high social intelligence and low emotional intelligence (EI). [93] In this context, bullies tend to rank high on the social ladder and are adept at influencing others.
A low perception of organizational support can result in employees being wary of reciprocation. [7] Reciprocation wariness can be caused by events that are perceived as not being beneficial to the employee, for example, not receiving payment seemed necessary, or not receiving a good payment for the appropriate length of time. [7]
Psychological manipulation is a type of social influence that aims to change the behavior or perception of others through abusive, deceptive, or underhanded tactics. [14] By advancing the interests of the manipulator, often at another's expense, such methods could be considered exploitative, abusive, devious, and deceptive.
Ingratiating is a psychological technique in which an individual attempts to influence another person by becoming more likeable to their target. This term was coined by social psychologist Edward E. Jones, who further defined ingratiating as "a class of strategic behaviors illicitly designed to influence a particular other person concerning the attractiveness of one's personal qualities."
Workplace deviance may be viewed as a form of negative reciprocity. "A negative reciprocity orientation is the tendency for an individual to return negative treatment for negative treatment". [3] In other words, the maxim "an eye for an eye" is a concept that some employees strongly feel is a suitable approach to their problem.
An example would be walking into the break room at work where two other coworkers are discussing a birthday celebration for the boss, the person who walked in would evaluate what they are talking about and determine how to proceed. They would decide if they should join the conversation or acknowledge the two coworkers and leave.