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24x7 support for your AOL account issues plus security products. Learn more ; Unlimited tech support for nearly any issue on any device. Learn more
As a bonus, you'll find a story further down, about how one customer's viral interaction with an AI customer service bot went hilariously off-script, prompting a delivery company to do damage control.
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
Fixed-broadband access refers to high-speed fixed (wired) access to the public Internet at downstream speeds equal to, or greater than, 256 kbit/s. This includes satellite Internet access, cable modem, DSL, fibre-to-the-home/building, and other fixed (wired) broadband subscriptions. The totals are measured irrespective of the method of payment.
This is a sortable list of broadband internet connection speed by country, ranked by Speedtest.net data for March 2024, [1] and with M-Lab data for June 2023 [2]
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]