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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel approach to let customers get in touch with them via their preferred communication mediums, either voice or non ...

  3. Telemarketing - Wikipedia

    en.wikipedia.org/wiki/Telemarketing

    Telemarketing (sometimes known as inside sales, [1] or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  5. Digital marketing - Wikipedia

    en.wikipedia.org/wiki/Digital_marketing

    Advertising revenue as a percent of US GDP shows a rise in digital advertising since 1995 at the expense of print media. [1]Digital marketing is the component of marketing that uses the Internet and online-based digital technologies such as desktop computers, mobile phones, and other digital media and platforms to promote products and services.

  6. Boiler room (business) - Wikipedia

    en.wikipedia.org/wiki/Boiler_room_(business)

    The term might have originated [citation needed] from the cheap, hastily arranged office space used by such firms, often just a few desks in the basement or utility room of an existing office building, with the "heat" and "pressure" of close quarters, and fast-paced sales tactics analogous to the conditions in a boiler and, in the former case, its surrounding room.

  7. Songs for Beginners - Wikipedia

    en.wikipedia.org/wiki/Songs_for_Beginners

    Songs for Beginners is the debut solo studio album by English singer-songwriter Graham Nash.Released in May 1971, it was one of four high-profile albums (all charting within the top fifteen) released by each member of Crosby, Stills, Nash & Young in the wake of their chart-topping Déjà Vu album of 1970, along with After the Gold Rush (Neil Young, September 1970), Stephen Stills (Stephen ...

  8. Drawing up a comprehensive list of words in English is important as a reference when learning a language as it will show the equivalent words you need to learn in the other language to achieve fluency. A big list will constantly show you what words you don't know and what you need to work on and is useful for testing yourself.

  9. Beginner Books - Wikipedia

    en.wikipedia.org/wiki/Beginner_Books

    Beginner Books is the Random House imprint for young children ages 3–9, co-founded by Phyllis Cerf with Ted Geisel, more often known as Dr. Seuss, and his wife Helen Palmer Geisel. Their first book was Dr. Seuss's The Cat in the Hat (1957), whose title character appears in the brand's logo.