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Before a flight departs, the so-called passenger name list (PNL) is handed over to the departure control system that is used to check-in passengers and baggage. Reservation data such as the number of booked passengers and special service requests is also transferred to flight operations systems, crew management and catering systems.
AirAsia was established on December 20, 1993, by DRB-HICOM, a Malaysian government-owned conglomerate, as a full-service carrier.The airline commenced operations on November 18, 1996, with its inaugural flight from Kuala Lumpur to Langkawi, utilising a Boeing 737-300. [7]
Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, [ 1 ] which also enable consumer access through Internet gateways.
However, the AirAsia brand could still be used for twelve months. [41] AirAsia India added the gender-neutral honorific Mx as a third option for passengers booking tickets from June 2022. [42] On 19 May 2023, AIX Connect operated India's first commercial flight using indigenously produced sustainable aviation fuel from Pune to Delhi. [43]
Ticketing details, either a ticket number or a ticketing time limit. Itinerary of at least one segment, which must be the same for all passengers listed. Name of the person providing the information or making the booking. Other information, such as a timestamp and the agency's pseudo-city code, will go into the booking automatically. All ...
Online check-in is the process in which passengers confirm their presence on a flight via the Internet and typically print their own boarding passes. Depending on the carrier and the specific flight, passengers may also enter details such as meal options and baggage quantities and select their preferred seating.
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket , which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).