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If you have been hacked, you will need to take action as soon as suspicious activity is detected. By acting swiftly, you can help prevent the maximum amount of damage. Here are some steps you ...
All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an email claiming to be from AOL, but it's not marked this way, it's likely the email is fake and you should immediately delete it.
Know when your AOL Mail account has been hacked and how to fix it. Find out how you can tell if your account was compromised and what to do to secure it.
AOL takes your security very seriously, and as such, we stay ahead of this problem by updating our DMARC policy to tell other compliant providers like Yahoo, Gmail, and Outlook to reject mail from AOL address sent from non-AOL servers.
When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.
When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message.
You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment.
The scammer may misuse Command Prompt tools to generate suspicious-looking output, for instance using the tree or dir /s command which displays an extensive listing of files and directories. The scammer may claim that they are "searching for malware and hackers", and while the tool is running the scammer will enter text purporting to be an ...