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  2. Forms processing - Wikipedia

    en.wikipedia.org/wiki/Forms_processing

    Forms processing is a process by which one can capture information entered into data fields and convert it into an electronic format. This can be done manually or automatically, but the general process is that hard copy data is filled out by humans and then "captured" from their respective fields and entered into a database or other electronic format.

  3. Technology policy - Wikipedia

    en.wikipedia.org/wiki/Technology_policy

    Technology policy is a form of "active industrial policy", and effectively argues, based on the empirical facts of technological development as observed across various societies, industries and time periods, that markets rarely decide industrial fortunes in and of their own and state-intervention or support is required to overcome standard ...

  4. Information technology general controls - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    Like application controls, general controls may be either manual or programmed. Examples of general controls include the development and implementation of an IS strategy and an IS security policy, the organization of IS staff to separate conflicting duties and planning for disaster prevention and recovery process.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  6. Information technology controls - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    Information technology controls have been given increased prominence in corporations listed in the United States by the Sarbanes-Oxley Act. The COBIT Framework (Control Objectives for Information Technology) is a widely used framework promulgated by the IT Governance Institute, which defines a variety of ITGC and application control objectives ...

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