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If you've purchased an AOL Premium Subscription Products with Gmail and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam Folder
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
If the customer is paying by cheque, the remittance advice often accompanies the cheque. The advice may consist of a literal letter (e.g., "To Whom it May Concern: Your shipment of the 10th inst was received in good order; accompanying is our remittance of $52.47 per invoice No 83046") or of a voucher attached to the side or top of the cheque.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Third-party verification (TPV) is a process of getting an independent party to confirm that the customer is actually requesting a change or ordering a new service or product. By putting the customer on the phone (usually via transfer or 3-way call) the TPV provider asks a customer for his or her identity, that he or she is an authorized ...
Statement - A periodic customer statement includes opening balance, invoices, payments, credit memos, debit memos, and ending balance for the customer's account during a specified period. A monthly statement can be used as a summary invoice to request a single payment for accrued monthly charges.
If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.
Click the button in that section; an email will be sent to your email address with a confirmation link. If you see no link, go to Special:ConfirmEmail. If that page starts with "Your email address was confirmed on <date>", then you're already confirmed. When you receive the email, click the link it contains to confirm that you own the email ...