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OnePager Pro is a project management software package published by Chronicle Graphics, Inc., based in Denver, Colorado.OnePager Pro is primarily designed as a project presentation and reporting tool, creating Gantt charts, timelines, and schedule summaries based on data from other project management software such as Microsoft Project.
The service offers both free and premium subscriptions which include both website hosting and website building tools. Onepager has a variety of website templates to choose from and users can also connect a domain they own or purchase one within the tool. [1] Onepager competes with Wix, Weebly, and Yola.
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.
A well designed and maintained help desk can substantially: Increase the efficiency of operations; Reduce costs; Gain customer satisfaction; Improve public image; Effective auditing practices can contribute to maintaining the high quality of help desks, and help desk software may further improve the efficiency of help desk auditing.