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  2. Comma-separated values - Wikipedia

    en.wikipedia.org/wiki/Comma-separated_values

    Standard. RFC 4180. Comma-separated values ( CSV) is a text file format that uses commas to separate values, and newlines to separate records. A CSV file stores tabular data (numbers and text) in plain text, where each line of the file typically represents one data record. Each record consists of the same number of fields, and these are ...

  3. Microsoft Office XML formats - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_XML_formats

    The Microsoft Office XML formats are XML -based document formats (or XML schemas) introduced in versions of Microsoft Office prior to Office 2007. Microsoft Office XP introduced a new XML format for storing Excel spreadsheets and Office 2003 added an XML-based format for Word documents. These formats were succeeded by Office Open XML (ECMA-376 ...

  4. OpenOffice.org - Wikipedia

    en.wikipedia.org/wiki/OpenOffice.org

    OpenOffice included a word processor (Writer), a spreadsheet (Calc), a presentation application (Impress), a drawing application (Draw), a formula editor (Math), and a database management application (Base). Its default file format was the OpenDocument Format (ODF), an ISO/IEC standard, which originated with OpenOffice.org. It could also read a ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Spreadsheet - Wikipedia

    en.wikipedia.org/wiki/Spreadsheet

    A spreadsheet is a computer application for computation, organization, analysis and storage of data in tabular form. [1] [2] [3] Spreadsheets were developed as computerized analogs of paper accounting worksheets. [4] The program operates on data entered in cells of a table. Each cell may contain either numeric or text data, or the results of ...

  8. Microsoft Excel - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Excel

    Microsoft Excel is a spreadsheet editor developed by Microsoft for Windows, macOS, Android, iOS and iPadOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications (VBA). Excel forms part of the Microsoft 365 suite of software.

  9. Unstructured data - Wikipedia

    en.wikipedia.org/wiki/Unstructured_data

    Unstructured data (or unstructured information) is information that either does not have a pre-defined data model or is not organized in a pre-defined manner. Unstructured information is typically text -heavy, but may contain data such as dates, numbers, and facts as well. This results in irregularities and ambiguities that make it difficult to ...