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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Pay attention to the types of data you're authorizing access to, especially in third-party apps. • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links.

  3. Protecting yourself from Microsoft tech support scams - AOL

    www.aol.com/protecting-yourself-microsoft-tech...

    Tech expert Kurt “CyberGuy" Knutsson says scammers exploit fears, falsely claim computer issues to access your personal data.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Legal action has been taken against some companies carrying out technical support scams. [56] In December 2014, Microsoft filed a lawsuit against a California-based company operating such scams for "misusing Microsoft's name and trademarks" and "creating security issues for victims by gaining access to their computers and installing malicious ...

  6. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    It's easy to assume you'd never fall for a phishing scam, but more people than you realize become victims of these cyber crimes each year. Case in point: The FBI's Internet Crime Complaint Center ...

  7. Virus hoax - Wikipedia

    en.wikipedia.org/wiki/Virus_hoax

    Hoax warnings are typically scare alerts started by malicious people – and passed on by innocent individuals that think they are helping the community by spreading the warning. Corporate users can get rid of the hoax problem by simply setting a strict company guideline: End users must not forward virus alarms. Ever.

  8. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  9. Microsoft SmartScreen - Wikipedia

    en.wikipedia.org/wiki/Microsoft_SmartScreen

    With the release of Internet Explorer 8, the Phishing Filter was renamed to SmartScreen and extended to include protection from socially engineered malware.Every website and download is checked against a local list of popular legitimate websites; if the site is not listed, the entire address is sent to Microsoft for further checks. [2]