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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
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Lumen Technologies, Inc. (formerly CenturyLink, Inc.) is an American telecommunications company headquartered in Monroe, Louisiana, which offers communications, network services, security, cloud solutions, voice and managed services through its fiber optic and copper networks, as well as its data centers and cloud computing services.
Qwest Corporation, doing business as CenturyLink QC, is a Regional Bell Operating Company owned by Lumen Technologies.It was originally named Mountain States Telephone and Telegraph Company, later becoming known as Mountain Bell, then US West Communications, Inc. from 1991 to 2000.
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Level 3 Communications, Inc. was an American multinational telecommunications and Internet service provider company headquartered in Broomfield, Colorado. [4] It ultimately became a part of CenturyLink (now Lumen Technologies), where Level 3 President and CEO Jeff Storey was installed as Chief Operating Officer, becoming CEO of CenturyLink one year later in a prearranged succession plan.
Qwest Corporation serves an in-region local market which consists of the 14 states in which the pre-merger US West provided local telephone service. Qwest Corporation also provides administrative and operation services such as financial, human resources, IT, and legal to the Qwest family of companies—the Qwest affiliates.