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Logging as a service (LaaS) is an IT architectural model for centrally ingesting and collecting any type of log files coming from any given source or location such as servers, applications, devices etc. The files are "normalized" or filtered for reformatting and forwarding to other dependent systems to be processed as “native” data, which ...
Luddy was the only employee until mid-2005 [5] when US$2.5 million in venture financing from JMI Equity allowed Glidesoft to hire five additional people. [5] In 2006, the company changed its name to Service-Now.com. [6] In 2007, ServiceNow reported an annual revenue of US$13 million and opened its first Silicon Valley office, in San Jose.
This database acts as a data warehouse for the organization and also stores information regarding the relationships among its assets. [2] The CMDB provides a means of understanding the organization's critical assets and their relationships, such as information systems , upstream sources or dependencies of assets, and the downstream targets of ...
Configuration items are represented by their properties. These properties can be common to all the configuration items (e.g. unique item code that we will generate, description of function, end of the lifecycle or business owner that is approving configuration item changes and technical owner, i.e. administrator, that is supporting it and implementing the changes).
[1] [2] In the context of software, out-of-the-box features and functionality are available for all users by default and do not require customization, modification, configuration, scripting, add-ons, modules, third-party tools, or additional fees in order to be used. [3] [4] [5]
NetFlow is a feature that was introduced on Cisco routers around 1996 that provides the ability to collect IP network traffic as it enters or exits an interface. By analyzing the data provided by NetFlow, a network administrator can determine things such as the source and destination traffic, class of service, and the causes of congestion.
A change request is declarative, i.e. it states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type (often chosen from a domain-specific ontology) and a change abstract, which is a piece of ...
Quality management software focuses on 4 main elements: [2] Document management : Quality management software enables companies to manage all product and quality records and documents, including product specifications, work instructions, standard operating procedures (SOPs), quality policies, and training records, among other things, to fulfill ...