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Email management is an essential component of customer service management. Customer service call centers employ email response management agents along with telephone support agents, and typically use software solutions to manage emails. [1] [2]
GroupWise is a messaging and collaboration platform from OpenText that supports email, calendaring, personal information management, instant messaging, and document management. The GroupWise platform consists of desktop client software, which is available for Windows , (formerly Mac OS X , and Linux ), and the server software, which is ...
Integrates with Emacs BBDB for contact management support, web browsers for hyperlink storing support. Free iPhone and Android apps available (Orgzly, MobileOrg and Beorg) Personal Knowbase: Windows Commercial Freeform note-taking organizer. Portable. Planz: Windows MIT
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