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Informal communication, generally associated with interpersonal, horizontal communication, was primarily seen as a potential hindrance to effective organizational performance. This is no longer the case. Informal communication has become more important to ensuring the effective conduct of work in modern organizations.
The informal organization is the interlocking social structure that governs how people work together in practice. [1] It is the aggregate of norms, personal and professional connections through which work gets done and relationships are built among people who share a common organizational affiliation or cluster of affiliations.
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Giddens’ theory has been adapted to the field of communication, particularly organizational communication; specifically, how and why structural changes are possible and the duality of formal and informal communication. This theory is based on concepts of structure and agency. structure is defined as rules and resources of an organization ...
The model of communication as constitutive of organizations has origins in the linguistic approach to organizational communication taken in the 1980s. [4] Theorists such as Karl E. Weick [5] were among the first to posit that organizations were not static but inherently comprised by a dynamic process of communicating.
Without communication, organizations would not function. If communication is diminished or hampered, the entire organization suffers. When communication is thorough, accurate, and timely, the organization tends to be vibrant and effective. [3] Communication is central to the entire management process for four primary reasons:
Informal standards: personal goals and interests of workers differ from official organizational goals. Informal communication: changes of communication routes within an enterprise due to personal relations between coworkers. Informal group: certain groups of coworkers have the same interests, or (for example) the same origin. Informal leaders ...
Organizational cultures have been reported to change in stages. Organizational Communication professor Dave Logan proposed five stages: [65] [66] "Life sucks" (a subsystem severed from other functional systems; such as a tribe, gang or prison—2 percent of population); "My life sucks" (—25 percent of population);