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  2. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.

  3. Ryanair Ordered To Refund Passengers After Court Bans Cabin ...

    www.aol.com/historic-unprecedented-court-rules...

    The post Ryanair Ordered To Refund Passengers After Court Bans Cabin Bag Charges first appeared on Bored Panda. "A historic verdict." A court in Portugal has declared it illegal for low-cost ...

  4. Ombudsman services by country - Wikipedia

    en.wikipedia.org/wiki/Ombudsman_services_by_country

    The Ombudsman deals with complaints against Departments of State, local authorities, the Health Service Executive (Ireland), private and public nursing homes and direct provision accommodation services. [79] There are other ombudsmen established in Ireland. The first Pensions Ombudsman, Paul Kenny, was appointed in 2003.

  5. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

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  7. Four-year wait to have some financial complaints dealt with ...

    www.aol.com/four-wait-financial-complaints-dealt...

    The Financial Ombudsman Service still has around 43,000 unallocated cases, the Treasury Committee heard. Four-year wait to have some financial complaints dealt with by ombudsman Skip to main content

  8. Ryanair - Wikipedia

    en.wikipedia.org/wiki/Ryanair

    Ryanair Embraer EMB 110 Bandeirante in 1988 Ryanair ATR 42-300 in 1991. Ryanair was founded in 1984 as "Danren Enterprises" [11] by Christopher Ryan, Liam Lonergan (owner of Irish travel agent Club Travel), and Irish businessman Tony Ryan, founder of Guinness Peat Aviation. [38] [39] The airline was shortly renamed "Ryanair". [11]

  9. Ombudsmen in the United States - Wikipedia

    en.wikipedia.org/wiki/Ombudsmen_in_the_United_States

    In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...