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  2. c-chart - Wikipedia

    en.wikipedia.org/wiki/C-chart

    The p-chart models "pass"/"fail"-type inspection only, while the c-chart (and u-chart) give the ability to distinguish between (for example) 2 items which fail inspection because of one fault each and the same two items failing inspection with 5 faults each; in the former case, the p-chart will show two non-conformant items, while the c-chart ...

  3. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  4. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  5. Control chart - Wikipedia

    en.wikipedia.org/wiki/Control_chart

    Moreover, they had realized that continual process-adjustment in reaction to non-conformance actually increased variation and degraded quality. Shewhart framed the problem in terms of common- and special-causes of variation and, on May 16, 1924, wrote an internal memo introducing the control chart as a tool for distinguishing between the two ...

  6. Defects per million opportunities - Wikipedia

    en.wikipedia.org/wiki/Defects_per_million...

    A defect can be defined as a nonconformance of a quality characteristic (e.g. strength, width, response time) to its specification. DPMO is stated in opportunities per million units for convenience: processes that are considered highly capable (e.g., processes of Six Sigma quality) are those that experience fewer than 3.4 defects per million ...

  7. Nelson rules - Wikipedia

    en.wikipedia.org/wiki/Nelson_rules

    Nelson rules are a method in process control of determining whether some measured variable is out of control (unpredictable versus consistent). Rules for detecting "out-of-control" or non-random conditions were first postulated by Walter A. Shewhart [1] in the 1920s.

  8. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    process consistency; increased employee participation; Quality management software can be integrated with manufacturing execution systems (MES). A MES is a complete, dynamic software system for monitoring, tracking, documenting, and controlling the manufacturing process from raw materials to final products. [14] When combined with QMS, these ...

  9. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.