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  2. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  3. c-chart - Wikipedia

    en.wikipedia.org/wiki/C-chart

    The inspection procedure is same for each sample and is carried out consistently from sample to sample The control limits for this chart type are c ¯ ± 3 c ¯ {\displaystyle {\bar {c}}\pm 3{\sqrt {\bar {c}}}} where c ¯ {\displaystyle {\bar {c}}} is the estimate of the long-term process mean established during control-chart setup.

  4. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  5. Process flow diagram - Wikipedia

    en.wikipedia.org/wiki/Process_flow_diagram

    A process flow diagram (PFD) is a diagram commonly used in chemical and process engineering to indicate the general flow of plant processes and equipment. The PFD displays the relationship between major equipment of a plant facility and does not show minor details such as piping details and designations.

  6. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, [4] who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. [5]

  7. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping, also known as process charting, has become much more prevalent and understood in the business world in recent years. Process maps can be used in every section of life or business. The Major Steps of Process Improvement using Process Mapping Process identification - identify objectives, scope, players and work areas.

  8. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4]

  9. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    process consistency; increased employee participation; Quality management software can be integrated with manufacturing execution systems (MES). A MES is a complete, dynamic software system for monitoring, tracking, documenting, and controlling the manufacturing process from raw materials to final products. [14] When combined with QMS, these ...