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  2. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  3. Software testing outsourcing - Wikipedia

    en.wikipedia.org/wiki/Software_testing_outsourcing

    Software Testing Outsourcing can come in different forms: Full outsourcing, insourcing or remote insourcing of the entire test process (strategy, planning, execution, and closure), often referred to as a Managed Testing Service or dedicated testing teams. Provision of additional resources for major projects

  4. Knowledge process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Knowledge_process_outsourcing

    Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities [1] which are competitively important or form an integral part of a company's value chain. [2] KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise. [3] [4]

  5. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  6. On-demand outsourcing - Wikipedia

    en.wikipedia.org/wiki/On-demand_outsourcing

    On-demand outsourcing is a trend in outsourcing wherein major internal operations processes of a company are being shifted to a provider that is paid for by the number of transactions involved. The business transferring the services pays for the quality, special skills and the competence of the service provider's employees.

  7. Sales outsourcing - Wikipedia

    en.wikipedia.org/wiki/Sales_outsourcing

    Sales outsourcing providers include manufacturers' representatives, contract sales organizations, sales agents or SO outsourcing consultants. One way of organising the sales effort, especially when product delivery is erratic, is to replace or supplement internal resources with functionality and expertise brought in from contract sales ...

  8. Retail outsourcing - Wikipedia

    en.wikipedia.org/wiki/Retail_outsourcing

    Retail outsourcing [1] is a form of business process outsourcing practiced in retail, logistic and restaurant business. It involves the contracting of the operations and responsibilities of transportation, cooking, customer servicing or settlement of accounts business processes to a third-party service provider.

  9. Offshoring - Wikipedia

    en.wikipedia.org/wiki/Offshoring

    Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.