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A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
When a reservation is made, a passenger name record (PNR) is created in the computer reservation system (CRS) used by the person making the booking, and the CRS will automatically generate a record locator for the PNR. If the only flight(s) are operated by the airline on which the booking is being made, then only one PNR will exist.
Once a flight has departed, the reservation system is updated with a list of the checked-in passengers (e.g. passengers who had a reservation but did not check in (no shows) and passengers who checked in, but did not have a reservation (go shows)). Finally, data needed for revenue accounting and reporting is handed over to administrative systems.
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).
On most local bus and rail systems, failure to purchase a ticket in advance is considered "fare evasion" which can result in a citation with a fine ranging from $100 to $500 depending on the jurisdiction. On systems relying on the honor system, inspectors will randomly check for passengers not purchasing tickets. Otherwise more serious ...
Fare construction refers to the application of fares which can cover the flights in the reservation, necessary to price the air ticket for issuance. It is commonly presented as a single line with standardized codes [7] which can be used for travel agents to price the ticket in global distribution systems. For example, a fare construction may say:
The U.S. government warns consumers to not be a no-show. [3] Some airlines include a no-show clause in their Contract of carriage. It basically means that a user not showing up for the outbound flight will be considered a no-show, and all the connecting flights associated with this one, even a return flight, will be cancelled and no refund will ...
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...