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The Public Interest Research Group is working to get companies like Apple, John Deere and Microsoft to provide access to the information, tools and parts needed so that customers and independent ...
Additionally, Apple allowed users of affected iPhones to obtain service to replace batteries in their phones for a reduced cost of service (US$29 compared to US$79) for the next six months. [54] However, the "right to repair" movement argued that the best outcome would be Apple allowing consumers to purchase third-party batteries and possess ...
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The controversy first emerged in late-2016, when it was reported that since a recent iOS update, some iPhone handsets had begun to experience unexpected shutdowns when their battery capacity reached 30%, caused by drops in the battery's terminal voltage below a threshold of around three volts required for operation of the device. [4]
The iPhone 11 Pro and Pro Max continue the strategy of discouraging customers to seek third party repairs while rendering repairs with Apple more costly: repair with non-genuine Apple parts such as batteries or displays can trigger warning messages on the phone instigating the customer to visit a certified technician to replace the respective ...
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