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  2. Employee silence - Wikipedia

    en.wikipedia.org/wiki/Employee_silence

    Employee silence is a problem for more than just virtual organizations. Within the past few years employee silence has been happening more often in non-virtual organizations. [ 3 ] Organizations where considerable risk is involved such as airports and “hospitals; should be especially mindful of” employee silence.

  3. People skills - Wikipedia

    en.wikipedia.org/wiki/People_skills

    In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6] Ability to effectively communicate, understand, and empathize. Ability to interact with others respectfully and develop productive working relationship to minimize conflict and maximize rapport.

  4. Public speaking - Wikipedia

    en.wikipedia.org/wiki/Public_speaking

    Rostrum is another public speaking organization, founded in Australia, with more than 100 clubs all over the country. [41] This organization aims at helping people become better communicators, no matter the occasion. [41] At the meetings, speakers can gain skills by presenting speeches, while members provide feedback to those presenting. [42]

  5. How Kara Lawson’s ‘Handle Hard Better’ mantra pushed Duke ...

    www.aol.com/news/kara-lawson-handle-hard-better...

    Lawson gave the team speech in the summer of 2022, unintentionally coining the phrase “handle hard better.” It wasn’t something she went around saying — it happened organically. “We all ...

  6. The 7 Habits of Highly Effective People - Wikipedia

    en.wikipedia.org/wiki/The_7_Habits_of_Highly...

    Valuing and respecting people by seeking a "win" for all is ultimately a better long-term resolution than if only one person in the situation gets their way. Thinking win–win isn't about being nice, nor is it a quick-fix technique; it is a character-based code for human interaction and collaboration, says Covey.

  7. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    People who have been listened to in this new and special way become more emotionally mature, more open to their experiences, less defensive, more democratic, and less authoritarian." [ 10 ] The theoretical framework for active listening developed in the middle of the 20th century, most notably by Carl Rogers and Richard Farson, who launched the ...