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If you have received the message "Our records indicate that your AOL account is pending cancellation and you are therefore ineligible to complete this purchase" the Primary Username on the account has chosen to cancel your paid AOL account. All subscriptions have been cancelled and you are therefore ineligible to make any purchases.
Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle.
Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username. Account Management · Oct 28, 2024 Accepted payment methods for AOL services
You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...
Locate AOL Mail Plus in your subscriptions list. Click Manage. Once your subscription details page opens, locate the option to cancel your subscription on this page. To cancel a subscription from the AOL app: Tap the Profile icon. Tap AOL Mail Plus. Tap Manage subscription. For iOS, tap Manage subscription on Appstore.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
4. Click Cancel. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.