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  2. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The Project Management Institute references the seven basic tools in A Guide to the Project Management Body of Knowledge as an example of a set of general tools useful for planning or controlling project quality. [9] The seven basic tools stand in contrast to more advanced statistical methods such as survey sampling, acceptance sampling ...

  3. Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Six_Sigma

    Six Sigma (6σ) is a set of techniques and tools for process improvement.It was introduced by American engineer Bill Smith while working at Motorola in 1986. [1] [2]Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.

  4. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    The more complex Quality improvement tools are tailored for enterprise types not originally targeted. For example, Six Sigma was designed for manufacturing but has spread to service enterprises. Each of these approaches and methods has met with success and failure.

  5. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution; Ad hoc cross-functional teams (similar to quality circles) responsible for ...

  6. Lean Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Lean_Six_Sigma

    Lean Six Sigma is a process improvement approach that uses a collaborative team effort to improve performance by systematically removing operational waste [1] and reducing process variation. It combines the many tools and techniques that form the "tool box" of Lean Management and Six Sigma to increase the velocity of value creation in business ...

  7. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    Attributions of quality circles' problem-solving failure vary across participants of QCs: Management, supporting staff, and QC members. [18] There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as ...

  8. Seven management and planning tools - Wikipedia

    en.wikipedia.org/wiki/Seven_Management_and...

    The seven management and planning tools have their roots in operations research work done after World War II and the Japanese total quality control (TQC) research. [ 1 ] [ 2 ] The New seven tools

  9. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational Excellence (OE) is the systematic implementation of principles and tools designed to enhance organizational performance, and create a culture focused on continuous improvement. It is intended to enable employees to identify, deliver, and enhance the flow of value to customers.