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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

  3. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    In addition, the PRIVATE WiFi icon in the system tray turns from red to green. To deactivate PRIVATE WiFi: 1. Right-click on the PRIVATE WiFi icon in your system tray. 2. Select Deactivate. PRIVATE WiFi is deactivated. Note: Even though PRIVATE WiFi is deactivated, it is still running in the background of your computer. The PRIVATE WiFi icon in ...

  4. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Network congestion is a cause of packet loss that can affect all types of networks. When content arrives for a sustained period at a given router or network segment at a rate greater than it is possible to send through, there is no other option than to drop packets.

  5. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password

  6. Bufferbloat - Wikipedia

    en.wikipedia.org/wiki/Bufferbloat

    When the bufferbloat phenomenon is present and the network is under load, even normal web page loads can take many seconds to complete, or simple DNS queries can fail due to timeouts. [10] Actually any TCP connection can timeout and disconnect, and UDP packets can get discarded. Since the continuation of a TCP download stream depends on ...

  7. traceroute - Wikipedia

    en.wikipedia.org/wiki/Traceroute

    [10] On Windows, tracert sends ICMP Echo Request packets, rather than the UDP packets traceroute sends by default. [11] The time-to-live (TTL) value, also known as hop limit, is used in determining the intermediate routers being traversed towards the destination. Traceroute sends packets with TTL values that gradually increase from packet to ...

  8. Computer network - Wikipedia

    en.wikipedia.org/wiki/Computer_network

    An important example of a protocol stack is HTTP (the World Wide Web protocol) running over TCP over IP (the Internet protocols) over IEEE 802.11 (the Wi-Fi protocol). This stack is used between the wireless router and the home user's personal computer when the user is surfing the web.

  9. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account