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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an email claiming to be from AOL, but it's not marked this way, it's likely the email is fake and you should immediately delete it.
Legitimate surveys are usually unpaid (as with a Gallup poll) or incentivized. Surveys where the respondent must pay or purchase products to join a panel are generally scams, as are sites that disappear before paying the participants. [1] Legitimate surveys do not need credit card information from respondents. [2]
A common scam targeting businesses is the toner bandit swindle; an unsolicited caller attempts to trick front-office personnel into providing manufacturer/model or serial numbers for office equipment and/or the name of the employee answering the call. Often, the call will be misrepresented as a "survey" or a "prize" award. [102]
Spear phishing is a targeted phishing attack that uses personalized messaging, especially e‑mails, [16] to trick a specific individual or organization into believing they are legitimate. It often utilizes personal information about the target to increase the chances of success.
AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.