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Entering a password to sign in to your AOL account can sometimes feel like a hassle, especially if you forget it. If your smart device is enabled with biometric authenticators like a fingerprint sensor or facial recognition technology, you can sign in with ease. Enable biometric sign in
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
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A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.
Remove your AOL account and re-add it to the Samsung email app on your mobile device. When you re-add the account, look for the AOL logo to activate the secure sign-in method. For more info on how to connect accounts, go to Samsung's website. Open Android Settings. Tap Accounts and backup | Accounts. Remove existing email account then re-add.