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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.

  6. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  7. Manage spam and privacy in AOL Mail

    help.aol.com/articles/aol-mail-spam-and-privacy

    While most spam emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's important to mark the email as spam. This helps us make AOL Mail even better at recognizing future spam emails. Never interact with spam messages! Any link in a spam message, including the unsubscribe link, could be dangerous.

  8. Additional security features in AOL Mail

    help.aol.com/articles/additional-security...

    Contact list spam. If we detect that an email address in your contact list is sending you a message that looks like spam, we'll let you know by highlighting it as spam in the inbox. If you know that the email is safe, just click It's Safe and we won't bother you again. For some spam in your spam folder or inbox, we will show helpful messages to ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...