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  2. Silent Service (video game) - Wikipedia

    en.wikipedia.org/wiki/Silent_Service_(video_game)

    Silent Service is a submarine simulator video game designed by Sid Meier [1] and published in 1985 by MicroProse for the Apple II, Atari 8-bit computers, Commodore 64, and IBM PC compatibles, then ported to other home computers.

  3. List of abstract strategy games - Wikipedia

    en.wikipedia.org/wiki/List_of_abstract_strategy...

    An abstract strategy game is a board, card or other game where game play does not simulate a real world theme, and a player's decisions affect the outcome.Many abstract strategy games are also combinatorial, i.e. they provide perfect information, and rely on neither physical dexterity nor random elements such as rolling dice or drawing cards or tiles.

  4. Closing credits - Wikipedia

    en.wikipedia.org/wiki/Closing_credits

    Occasionally closing credits will divert from this standard form to scroll in another direction, include illustrations, extra scenes, bloopers, joke credits and post-credits scenes. The use of closing credits in film to list complete production crew and the cast was not firmly established in American film until the late 1960s and early 1970s.

  5. Games as a service - Wikipedia

    en.wikipedia.org/wiki/Games_as_a_service

    In the video game industry, games as a service (GaaS) (also referred to as a live service game) represents providing video games or game content on a continuing revenue model, similar to software as a service. Games as a service are ways to monetize video games either after their initial sale, or to support a free-to-play model. Games released ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  7. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Due to the shift in customer experience, in 2014 Wolny & Charoensuksai highlight three behaviours that show how decisions can be made in this digital journey. The Zero Moment of truth is the first interaction a customer has in connection with a service or product. This moment affects the consumer's choice to explore a product further or not at all.