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  2. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

  3. Zoho Office Suite - Wikipedia

    en.wikipedia.org/wiki/Zoho_Office_Suite

    Zoho Office Suite is an Indian web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviours, from the perspective of the company.

  5. Zoho Corporation - Wikipedia

    en.wikipedia.org/wiki/Zoho_Corporation

    Zoho CRM was released in 2005, along with Zoho Writer, the company's first Office suite product. [9] Zoho Projects, Creator, Sheet, and Show were released in 2006. [9] Zoho expanded into the collaboration space with the release of Zoho Docs and Zoho Meeting in 2007. In 2008, the company added invoicing and mail applications, reaching one ...

  6. Enterprise feedback management - Wikipedia

    en.wikipedia.org/wiki/Enterprise_feedback_management

    EFM applications are often integrated with external platforms, most typically with customer relationship management (CRM) systems but also with HRIS systems and generic web portals. Unlike low-end survey tools, EFM applications provides a workflow process with user roles and permissions, so that users may be able to author a survey but require ...

  7. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    Zoho Projects: Yes No Yes Yes Yes, limited Yes No No Yes No No Yes No Yes Yes, limited Yes No Yes, web Name Wikis Web publishing Calendaring software Project management Workflow system Document management List management XML Forms management and workflow Discussion Blogs Surveys Time tracking Business intelligence Charting