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The report found that the new locations had 47.7% longer operating hours due to being tied to the stores' hours, but 30% less service desks. The FAO also found that the deal cost the government $800,000 more than retaining the original ServiceOntario operators with the same hours of operation.
The Canada Revenue Agency (CRA; French: Agence du revenu du Canada; ARC) is the revenue service of the Canadian federal government, and most provincial and territorial governments. The CRA collects taxes , administers tax law and policy , and delivers benefit programs and tax credits. [ 4 ]
The department delivers a number of federal government programs and services including Employment Insurance (EI), Service Canada centres, Canada Student Loan Program (CSLP), Canada Pension Plan (CPP), issuing social insurance numbers (SIN) and the federal Labour Program among other things.
The EI system is managed by Service Canada, a service delivery network reporting to the Minister of Employment and Social Development Canada. A bit over half of EI benefits are paid in Ontario and the Western provinces but EI is especially important in the Atlantic provinces, which have higher rates of unemployment.
Service Canada is the program operated by Employment and Social Development Canada to serve as a single-point of access for the Government of Canada's largest and most heavily used programs, such as the social insurance number, the Employment Insurance program, the Old Age Security program and the Canada Pension Plan. [1]
The Ministry of Public and Business Service Delivery and Procurement (MPBSDP; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario , which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents ...
A social insurance number (SIN) (French: numéro d'assurance sociale (NAS)) is a number issued in Canada to administer various government programs. The SIN was created in 1964 to serve as a client account number in the administration of the Canada Pension Plan and Canada's varied employment insurance programs.
The Government of Canada's Translation Bureau recommends using hyphens between groups; e.g. 250-555-0199. [4] Using the format specified by the International Telecommunication Union (ITU) in Recommendation E.164 for telephone numbers, a Canadian number is written as +1NPANXXXXXX, with no spaces, hyphens, or other characters; e.g. +12505550199.