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  2. Amazon Virtual Private Cloud - Wikipedia

    en.wikipedia.org/wiki/Amazon_Virtual_Private_Cloud

    Amazon Virtual Private Cloud (VPC) is a commercial cloud computing service that provides a virtual private cloud, by provisioning a logically isolated section of Amazon Web Services (AWS) Cloud. [1] Enterprise customers can access the Amazon Elastic Compute Cloud (EC2) over an IPsec based virtual private network .

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [ 3 ] Into the 2020s, the emergence of artificial intelligence based chatbots , such as ChatGPT , has brought increased capability and interest to the field of virtual assistant products and services.

  5. Amazon Web Services - Wikipedia

    en.wikipedia.org/wiki/Amazon_Web_Services

    Early AWS "building blocks" logo along a sigmoid curve depicting recession followed by growth. [citation needed]The genesis of AWS came in the early 2000s. After building Merchant.com, Amazon's e-commerce-as-a-service platform that offers third-party retailers a way to build their own web-stores, Amazon pursued service-oriented architecture as a means to scale its engineering operations, [15 ...

  6. Amazon Elastic Compute Cloud - Wikipedia

    en.wikipedia.org/wiki/Amazon_Elastic_Compute_Cloud

    Amazon announced a limited public beta test of EC2 on August 25, 2006, [4] offering access on a first-come, first-served basis. Amazon added two new instance types (Large and Extra-Large) on October 16, 2007. [5] On May 29, 2008, two more types were added, High-CPU Medium and High-CPU Extra Large. [6] There were twelve types of instances ...

  7. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.

  8. Virtual customer environment - Wikipedia

    en.wikipedia.org/wiki/Virtual_customer_environment

    A Virtual Customer Environment (VCE) is a web forum to facilitate customer co-innovation or user innovation. Customers can partner with companies in different phases of product (or service) innovation - in product ideation, in product design & development, in product testing, and in product diffusion. VCEs can be designed so as to facilitate ...

  9. Amazon Machine Image - Wikipedia

    en.wikipedia.org/wiki/Amazon_Machine_Image

    An Amazon Machine Image (AMI) is a special type of virtual appliance that is used to create a virtual machine within the Amazon Elastic Compute Cloud ("EC2"). It serves as the basic unit of deployment for services delivered using EC2.