Ads
related to: bpo local account hiring
Search results
Results From The WOW.Com Content Network
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy employed by banks and lending institutions to facilitate the business acquisition and account servicing activities linked with the customer lending lifecycle.
Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.
Teleperformance USA purchased AOL's 400-employee call center in Ogden, Utah, in 2006. [11] In 2007, Teleperformance acquired a 100% interest in Twenty4help, a European technical support company, and AllianceOne, a US-based accounts receivable management company. [12]
The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [210] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [211]
In 2013, IBM prepared to renew this IT contract in India to compete with intense multinational and local Indian rivals that they had never faced before. The BPO outsourcing contract for managing software application and computer networks for Airtel is now estimated to be worth over $2.5 billion. [7]