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The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
Its budget is primarily derived from funds generated by license fees, assessments, and Proposition 103 recoupment fees. The CDI licenses over 1,500 insurance companies and more than 320,000 insurance agents and insurance brokers in the state of California, United States. The current California Insurance Commissioner is Ricardo Lara.
The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Consumer information Center is DCA's information resource center for consumers and licensees. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees ...
In August 2019, Mercury paid a $27.6 million fine to the California Department of Insurance for findings that it had violated Proposition 103. It was the largest fine against a property and ...
Scams and fraud can come in the forms of phone calls, online links, door-to-door sales and mail. Below are common scams the New Jersey Department of Consumer Affairs warns of. Common phone scams:
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The California insurance commissioner has been an elected executive office position in California since 1991. Prior to that time, the insurance commissioner was appointed by the governor. The officeholder is in charge of the California Department of Insurance. The current insurance commissioner is Democrat Ricardo Lara.
From the FCC: If you think you’ve received a political robocall or text that does not comply with the FCC’s rules, you can file an informal complaint with the federal agency at fcc.gov/complaints.