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In Leading Change (1996), and subsequently in The Heart of Change (2002), Kotter describes an eight stage model of successful change in which he seeks to support managers to lead change and to understand how people accept, engage with and maintain successful organisational change. The eight stages or steps include the creation of "a sense of ...
John P. Kotter, a pioneer of change management, invented the 8-Step Process for Leading Change. John P. Kotter, the Konosuke Matsushita Professor of Leadership, Emeritus, at the Harvard Business School is considered the most influential expert of change management. [29] He invented the 8-Step Process for Leading Change. It consists of eight stages:
Communication and leadership during change encompasses topics of communication (transmission of information) and leadership (influence or guidance) during change. [1] The goal of leader development is "the expansion of the person's capacity to be effective in leadership roles and processes". [ 1 ]
As early as World War II (1939-1945), Lewin experimented with a collaborative change-process (involving himself as a consultant and a client group) based on a three-step process of planning, taking action, and measuring results. This was the forerunner of action research, an important element of OD, which will be discussed later.
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While management trends can change fast, the long-term trend in management has been defined by a market embracing diversity and a rising service industry. Managers are currently being trained to encourage greater equality of opportunities for minorities and women in the workplace, offering increased flexibility in working hours, better ...