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Progressive primarily offers its services through the internet, by telephone or through independent insurance agents. [14] Progressive’s Agency business sells insurance through more than 30,000 independent insurance agents [14] and progressiveagent.com where customers can quote their own policies and then contact an agent to complete the sale.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Prior to being named CEO, Griffith served as Progressive's Personal Lines Chief Operating Officer since April, 2015, overseeing Progressive's Personal Lines, Claims, and Customer Relationship Management groups. Griffith joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure.
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Health Care Service Corporation United States: 46.7 19 Progressive Corporation United States: 46.4 20 The Allstate Corp United States: 45.8 21 Zurich Ins Group Ltd Switzerland: 44.8 22 HDI Germany: 44.2 23 Liberty Mutual United States: 43.7 24 Dai-ichi Life Japan: 43.4 25 Nippon Life Japan: 43.2
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