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  2. User-generated content - Wikipedia

    en.wikipedia.org/wiki/User-generated_content

    An example of user-generated content, a personalised sign and objects in the virtual world of Second Life. User-generated content (UGC), alternatively known as user-created content (UCC), emerged from the rise of intelligent web services which allow everyday users to create content, such as images, videos, audio, text, testimonials, and software (e.g. video game mods) and interact with other ...

  3. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Help consumers engage with one another: Give them content (viral podcasting, videocasting, games, v-cards etc.) they can use to engage with one another. Solicitation of user generated content: Engage them directly or indirectly with your product by giving them the means or incentive to create user generated content.

  4. Social commerce - Wikipedia

    en.wikipedia.org/wiki/Social_commerce

    The concept of social commerce was developed by David Beisel to denote user-generated advertorial content on e-commerce sites, [5] and by Steve Rubel [6] to include collaborative e-commerce tools that enable shoppers "to get advice from trusted individuals, find goods and services and then purchase them".

  5. Consumer-generated advertising - Wikipedia

    en.wikipedia.org/wiki/Consumer-generated_advertising

    Consumer-generated marketing is not the same as viral marketing or word of mouth advertising; however, the result of it achieves a high level of publicity within high relevance communities. These communities are extremely critical to the success of a brand, and normally follow the 80/20 rule , where 20% of the brand's customers account for 80% ...

  6. Web 2.0 - Wikipedia

    en.wikipedia.org/wiki/Web_2.0

    A tag cloud (a typical Web 2.0 phenomenon in itself) presenting Web 2.0 themes. Web 2.0 (also known as participative (or participatory) [1] web and social web) [2] refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, and devices) for end users.

  7. Content creation - Wikipedia

    en.wikipedia.org/wiki/Content_creation

    Content creation or content creative is the act of producing and sharing information or media content for specific audiences, particularly in digital contexts. According to Dictionary.com, content refers to "something that is to be expressed through some medium, as speech, writing or any of various arts" [1] for self-expression, distribution, marketing and/or publication.