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In 1990, Consumer Reports launched Consumer Reports Television. [41] By March 2005 it was "hosted" by over 100 stations. [42] [43] On August 1, 2006, Consumer Reports launched ShopSmart, [44] a magazine aimed at young women. [45] In 2008, Consumer Reports acquired The Consumerist blog from Gawker Media. [46]
Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon. [3] [4] In 2016 Amazon banned the practice of reviewing complimentary products, researchers have shown that the process still continued as of 2021, but without any disclosures. [5]
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
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