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  2. Debt collection - Wikipedia

    en.wikipedia.org/wiki/Debt_collection

    A debt collection bureau in Minnesota. Debt collection or cash collection is the process of pursuing payments of money or other agreed-upon value owed to a creditor. The debtors may be individuals or businesses. An organization that specializes in debt collection is known as a collection agency or debt collector. [1]

  3. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    In 1991, Sutton did an in-depth qualitative study into bill collectors at a collection agency. [22] He found that unlike the other jobs described here where employees need to act cheerful and concerned, bill collectors are selected and socialized to show irritation to most debtors. Specifically, the collection agency hired agents who seemed to ...

  4. Director of credit and collections - Wikipedia

    en.wikipedia.org/wiki/Director_of_credit_and...

    Job responsibilities may include: Overseeing credit and collection functions; Hiring, firing, evaluating and promoting credit department employees; Administrating credit policies; Evaluating and improving collection effectiveness; Encouraging sales growth; Mentoring credit managers, credit analysts and other credit department personnel [1]

  5. How to deal with debt collectors

    www.aol.com/finance/deal-debt-collectors...

    Debt collectors can’t make you pay more than you owe or threaten you with arrest, jail time, property liens or wage garnishment if you don’t pay. Wage garnishment might be legal in your state ...

  6. Confessions of a Former Bill Collector

    www.aol.com/news/confessions-former-bill...

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  7. Feeling rules - Wikipedia

    en.wikipedia.org/wiki/Feeling_rules

    Males obtain jobs such as bill collector, taxi driver, and construction worker because many of those jobs do not rely heavily on emotional labor. Hochschild showed that male flight attendants showed more power and tolerated less abuse from passengers than female flight attendants.

  8. Tax collector - Wikipedia

    en.wikipedia.org/wiki/Tax_collector

    A tax collector at work – from an illustration by Henry Holiday in Lewis Carroll's The Hunting of the Snark (1876). A tax collector (also called a taxman) is a person who collects unpaid taxes from other people or corporations on behalf of a government. The term could also be applied to those who audit tax returns or work for a revenue agency.

  9. Credit control - Wikipedia

    en.wikipedia.org/wiki/Credit_Control

    Credit control is a critical system of control that prevents the business from becoming illiquid due to improper and un-coordinated issuance of credit to customers. Credit control has a number of sections that include - credit approval, credit limit approval, dispatch approvals as well as collection process.