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2. Standard operating procedure - Wikipedia

   en.wikipedia.org/wiki/Standard_operating_procedure

   The word "standard" could suggest that only one (standard) procedure is to be used across all units. [citation needed] The term is sometimes used facetiously to refer to practices that are unconstructive, yet the norm. In the Philippines, for instance, "SOP" is the term for pervasive corruption within the government and its institutions. [3] [4]

3. Microsoft Word - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Word

   Microsoft Word is a word processor program developed by Microsoft.It was first released on October 25, 1983, [10] under the name Multi-Tool Word for Xenix systems. [11] [12] [13] Subsequent versions were later written for several other platforms including: IBM PCs running DOS (1983), Apple Macintosh running the Classic Mac OS (1985), AT&T UNIX PC (1985), Atari ST (1988), OS/2 (1989), Microsoft ...

4. User guide - Wikipedia

   en.wikipedia.org/wiki/User_guide

   A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images. In the case of computer applications, it is ...

5. Template (word processing) - Wikipedia

   en.wikipedia.org/wiki/Template_(word_processing)

   The term template, when used in the context of word processing software, refers to a sample document that has already some details in place; those can (that is added/completed, removed or changed, differently from a fill-in-the-blank of the approach as in a form) either by hand or through an automated iterative process, such as with a software assistant.

6. Microsoft Office - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Office

   Proprietary commercial software (retail, volume licensing, SaaS) Website. www.office.com. Microsoft Office, or simply Office, is a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas.

7. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!