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Find answers to questions about benefits, claims, prescriptions, and more. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
24/7 NurseLine: (800) 977-0027. ConditionCare Program: (800) 621-2232. Claims/Correspondence Address: P.O. Box 60007. Los Angeles, CA 95670. Website: www.anthem.com/ca. ® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2015 Anthem Blue Cross.
Ask Customer Service. We welcome your questions and comments. At Anthem, we are dedicated to providing accurate, helpful information, so each inquiry is directed to a qualified specialist who will respond as quickly as possible. Protecting your confidentiality is a top priority at Anthem.
If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET.
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Contact us today for information about Anthem or for questions regarding Medicaid programs and coverage.
Hours: Monday to Friday 8:30 a.m. to 5 p.m. Phone: 1-877-687-0549. TTY: 1-888-757-6034. For after-hours support, including member eligibility verification and after-hours requests for interpreter services, call the 24/7 NurseLine: 24/7 NurseLine Phone: 1-800-224-0336. TTY: 1-800-368-4424.
Call our toll-free 24/7 NurseLine. 1-800-224-0336 (TTY 711) Get answers to your medical questions anytime, day or night.
Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.