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  2. Organizational behavior and human resources - Wikipedia

    en.wikipedia.org/wiki/Organizational_behavior...

    Human Resource Management emphasizes human resource systems, design and implementation of various personnel tests, collection and validation of employee demographic data, job classification techniques, examination of psychometric requirements in compensation programming, training impact analysis, and issues in performance appraisal systems. [3 ...

  3. Human resource management - Wikipedia

    en.wikipedia.org/wiki/Employee_relationship...

    It allows management's to provide necessary training for job success and monitor progress of their employees through virtual classrooms and computerized testing, predict the risk of employee turnover through data analysis, help HR to formulate relevant talent retention and incentive strategies, improve the personal development of the company ...

  4. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

  5. Relationship marketing - Wikipedia

    en.wikipedia.org/wiki/Relationship_marketing

    Relationship marketing is a form of marketing developed from direct response marketing campaigns that emphasizes customer retention and satisfaction rather than sales transactions. [ 1 ] [ 2 ] It differentiates from other forms of marketing in that it recognises the long-term value of customer relationships and extends communication beyond ...

  6. Strategic human resource planning - Wikipedia

    en.wikipedia.org/wiki/Strategic_human_resource...

    Strategic human resource management is "critical importance of human resources to strategy, organizational capability to adapt to change and the goals of the organization"[citation?]. In other words, this is a strategy that intends to adapt the goals of an organization and is built off of other theories such as the contingency theory as well as ...

  7. Service-dominant logic - Wikipedia

    en.wikipedia.org/wiki/Service-dominant_logic

    The service ecosystems concept is similar to the service systems concept of service science (Service science, management and engineering, e.g., Maglio et al. 2009), defined as "a configuration of people, technologies, and other resources that interact with other service systems to create mutual value". However, the service ecosystem definition ...

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Internal communications - Wikipedia

    en.wikipedia.org/wiki/Internal_communications

    Modern understanding of internal communications is a field of its own and draws on the theory and practice of related professions, not least journalism, knowledge management, public relations (e.g., media relations), marketing and human resources, as well as wider organizational studies, communication theory, social psychology, sociology and ...