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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
Most operating systems have a built in feature that allows you to take a picture of what is on your screen. If you're asked to provide a screenshot when contacting AOL about an issue, you can use these steps for the most common operating systems. If you're using a different device, contact the manufacturer of the device for specific steps.
If you use dial-up, you can use AOL Dialer and AOL Shield to connect to the internet over your phone line. Click here to view these dial-up products. A: AOL Desktop Gold exhibits a similar look and functionality as previous AOL Desktop software versions and comes with 24X7 live support, faster speeds and a higher level of security.
Optimized for older operating systems and dial-up internet connections, AOL Shield allows you to browse the internet quickly and easily. Install now *To enhance performance, when the AOL Shield Browser is launched over a dial-up connection, the security setting that blocks dangerous and deceptive content is disabled.
[9] [10] Virgin Media provides broadband services without the requirement for a telephone line in HFC cabled areas only, but this is not naked DSL as the service is provided via a coaxial cable using DOCSIS from the street, rather that over a telephone line, active or otherwise. Some ISPs can provide a copper pair (with no telephone service) as ...
Reach out to your telephone or cable provider to inquire about the availability of broadband service in your area. Keep in mind - AOL also offers several reliable and affordable options for connecting to the internet via dial-up. Find out more about our connection plans by calling 1-800-827-6364.
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Dial-up Internet access is a form of Internet access that uses the facilities of the public switched telephone network (PSTN) to establish a connection to an Internet service provider (ISP) by dialing a telephone number on a conventional telephone line which could be connected using an RJ-11 connector. [1]